Privacy Policy

Effective Date: 28 September 2025  |  Last Updated: 28 September 2025

Welcome to Twaura (operated by Twacha Personal Care Products). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website twaura.com. By using our services, you agree to this policy.

1. Information We Collect

• Personal Information: Name, email, phone, billing & shipping address, payment info.
• Technical Information: IP address, browser, device, OS, pages visited, time spent.
• Cookies & Tracking: To enhance functionality, personalize experience, analyze traffic.

2. How We Use Your Information

• Process and deliver your orders
• Provide customer support
• Improve website, products & services
• Send promotional emails (if opted-in)
• Ensure legal compliance

3. Sharing of Information

• Service Providers: Payment processors, delivery, IT & analytics partners
• Legal Authorities: If required by law
• Business Transfers: In case of merger, acquisition, or sale

4. Data Security

We use encryption, firewalls, and restricted access to protect your data. Payment info is handled securely. No online method is 100% secure.

5. Your Rights

• Access or request copies of personal data
• Request correction
• Request deletion
• Opt-out of promotional emails
• Disable cookies via browser settings

6. Cookies & Tracking

Cookies personalize experience, remember preferences, and analyze traffic. Some features may not work if cookies are disabled.

7. Children’s Privacy

Our services are not for children under 13. We do not knowingly collect data from children. Any discovered data is deleted.

8. Changes to This Policy

We may update this policy. Updates will be posted on this page with revised date. Review regularly.

9. Contact Us