Terms of Service

Effective Date: 28 September 2025

Welcome to Twaura (operated by Twacha Personal Care Products). These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products or services offered through it. By accessing or using our website, you agree to comply with these Terms.

1. Use of Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others, restrict their use, or damage the website.

2. Account & Registration

To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

3. Orders & Payment

By placing an order, you represent that you are legally capable of entering into a binding contract. Payment must be completed through our approved payment methods. All prices are inclusive of applicable taxes unless stated otherwise.

4. Shipping & Delivery

We strive to deliver products on time. Delivery times may vary due to availability, location, or unforeseen circumstances. Risk of loss passes to you upon delivery.

5. Returns & Refunds

Returns and refunds are governed by our return policy. Products must be unused and in original packaging. Refunds will be issued in accordance with our policies.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Twaura or its licensors and protected by copyright laws.

7. Limitation of Liability

To the maximum extent permitted by law, Twaura shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.

8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Visakhapatnam, Andhra Pradesh.

9. Contact Us